Question : If my arrival time changes what should I do?
Answer : The day of your arrival we will be monitoring your flight all day, this way we will have your vehicle ready when you arrive. Please don't worry about delays, arriving early or any minor change, we will know exactly at what time you will be landing and your vehicle will be ready. If your flight changes and you are arriving in a totally different flight at a totally different time, then please contact us and let us know the new flight information, we will update your arrival and move your vehicle to the new time.
Question : What happens if it takes me a long while to exit the terminal?
Answer : If the whole arrival procedure, immigration, baggage claim and customs inspections, takes a long while, please don't worry, we know this and our drivers will wait for you as long as needed.
Question : How are we going to find you at the airport?
Answer : Your cordial and professional driver will be waiting for you at the arrivals exit in the airport holding a sign with your name for easy identification. He will then assist you with your bags to the vehicle parked in front of the airport. From there you will be driven straight to your hotel or private residence.
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